Resume for Kegan Ball


  • HTML 5 / CSS / JavaScript responsive web designer and developer
  • Cross browser / device development
  • UI / UX research and development
  • Project management and supervisory experience
  • Strong ability to translate and communicate complex technical requirements and concepts

Web Development / Programming focusing on W3C Standards, Web Systems Administration, MySQL, PHP, WordPress, Drupal, AEM (Adobe Experience Manager), UI / UX Design, Organic SEO (Search Engine Optimization), Online Business Development, Marketing and Market Research, Technical and Creative Writing.

XHTML / HTML / DHTML, XML, CSS, SASS / SCSS, Bootstrap, Ajax, JavaScript, Angular 2+, React.js, jQuery, PHP (5, 4 and 3), SQL / MySQL, GIT, Mac OS X, Microsoft MS-DOS, 3.x, 95, 98, ME, XP, 2000, Server 2008, Vista, 7, 10.

Wordpress, Adobe Creative Cloud (Dreamweaver, Photoshop, Illustrator, Pagemaker, Indesign, Acrobat Professional), Adobe Experience Manager (AEM), ACD Systems Canvas, Sony Vegas, Microsoft Office Suite (Project, Word, Excel, Access, Powerpoint, Outlook).


Web Developer / Content Manager
Mar 2012 – Jun 2017
Updated and maintained external promotional brand content on

  • Designed, Developed and produced promotional web content based on brand team requests.
  • Constructed web pages within Adobe Experience Manager using Dreamweaver, Javascript, jQuery, CSS, Bootstrap, HTML, & DHTML.
  • Worked with multiple teams to design and develop improved UI / UX.
  • Daily use of Photoshop to produce Copy Approval screen captures.
  • Produced design solutions that meet the brand teams, corporate, industry, and FDA design standards.
  • Updated and adds content to external websites focusing on user experience, standards and search engine ranking (SEO).
  • Collaborated with multi-department/agencies to develop new external websites.
  • Aligned with brands/marketing to develop search marketing integration strategies.


Web Developer
Nov 2011 – Feb 2012
Joined development team to redevelop website and head reports development.

  • Conducted market research to determine the best course of action to promote company web properties.
  • Developed company website with WordPress, Dreamweaver, ZenStudio, PHP & CSS to meet the needs of expansion and search engine rankings (SEO).
  • Collaborated with various departments to create best UI and UX.
  • Created customer reports using RDL and loaded reports onto SQL server.
  • Database Administration (DBA) to locate and repair reported errors.
  • Organized the reports development process: Arranged all reports in an SVN to ensure consistency throughout the report development process.
  • Created report process log to ensure all reports were completed.


Web / Computer Systems Consultant
Triangle Tech Support
May 2008 – Oct 2011
Performed consulting services include on-site and remote troubleshooting, repair, and upgrade of software and hardware-related problems for consumers, small businesses, and various contract work.

  • Coordinated Advertising, Marketing, Social Media and PR with outside promotion companies.
  • Managed Direct Marketing materials and campaign conception and production.
  • Managed onpage/offpage SEO, competitive keyword research/implementation and site structures.
  • Built Client Websites using WordPress, Drupal, SQL, PHP, JavaScript, CSS, HTML, & DHTML.
  • Supports Windows Server 2003/08, MS Exchange, VPN, Office 2003/07, XP/07, Vista, Linux, Blackberry, Sharepoint, Windows Mobile, iPhone, and voicemail support.
  • Remote and desk side support of PC/Laptop (Dell/HP), PDA/Phones (Blackberry/Windows Mobile).


Technical Support Analyst
Nov 2006 – May 2008
Joined a 4 member support group to upgrade over 12,000 clients to the latest software version. Demonstrated strong technical abilities; Brought on as a Full-Time Permanent employee.

  • Assimilated proprietary software quickly applying that knowledge to client needs on a daily basis.
  • Setup and implementation of proprietary software, MS Windows 2000/XP, MS Office & SQL databases.
  • Configured and verified JET, MSDE, & SQL database connectivity.
  • Optimized databases using SQL Enterprise Manager & MS Access.
  • Optimized settings of servers and workstations using Active Directory security and permissions.
  • Connected and troubleshot MS 2000/03 Servers, Terminal Server, & Citrix environments.
  • Trained clients in our applications to maximize speed and efficiency.


Web / Computer Systems Consultant
Triangle Tech Support
Sep 2005 – Nov 2006
Performed consulting services include on-site and remote troubleshooting, repair, and upgrade of software and hardware-related problems for consumers, small businesses, and various contract work.

  • Provided onsite, phone, and remote support services to clients.
  • Built Client Websites using WordPress, SQL, PHP, JavaScript, CSS & XHTML.
  • Performed remote updates on client machines.
  • Handled issues with network connectivity to over 300 servers.